Privacy Policy

Privacy Policy

We have written this privacy policy document to explain what information we collect about Users and for what purpose we use it. We strive to make our positions easily understandable and unambiguously clear.

We use the following methods to collect information:

1. When you share your information with us or give us permission to collect it using RC-Modelshop.com – web usage, you, as a User, are asked for permission to apply the information about you. The information collected about you includes:
   • First name
   • Last name
   • Phone number
   • Email address
   • Bank account number
   • Delivery address
   • Cost of goods and services and related payment details (purchase history)
2. The website also collects technical information through cookies when the service is used

Cookies

We create and store User cookies to make the online store more convenient to use. A cookie is a small text file that is sent and stored on the User’s computer by the websites the User visits. The cookie is stored in the User’s browser’s file directory. If the User has visited the website before, the browser reads the cookie and forwards the relevant information to the element that originally stored the cookie. Deleting cookies is browser-based and done through the browser settings. More information about the application of cookies can be found at www.aboutcookies.org

Purposes for which we use cookies

• Google Analytics – User data is stored for the purpose of collecting usage statistics. Additionally, the Google Analytics dataset includes the User’s IP address. Statistics allow us to have an overview of User behavior patterns, highlighting the website’s shortcomings and making the web more personalized and user-friendly in the long term.

What we do with the collected information

We use the collected information for the purpose of providing the service. Consequently, we do not collect data about Users that is not necessary for service provision. User-related information is accessible as needed:

• To the User
• To the website’s administering body
• To contract-related bodies
• To Montonio Finance UAB authorized processor

All associated partners share similar principles with us and hold and apply User personal data on the same fundamental principles. To protect User interests, the handling of personal data between different parties occurs only based on a contract.

In collecting statistical data, we consider the User’s interest in obtaining a more convenient service and the website’s problem-free operation. Statistical data allows us to analyze User behavior patterns in using the web service, showing which content pages are most used and where Users encounter deficiencies.

Direct Marketing Messages

If interested, we send Users newsletters about updated products, services, and terms. To receive newsletters, the User must give their consent. If the User no longer wishes to receive direct marketing messages, they should select the corresponding link in the email footer or send a cancellation request to info@rc-modelshop.com

If personal data is processed for direct marketing purposes, the User has the right to object to the initial and further processing of their personal data at any time by notifying customer support at info@rc-modelshop.com

How and when we share data

User-related information is exclusively accessible to the User and the website’s administering body.

RC-Modelshop.com shares User data with official authorities if there is sufficient reason to believe that the User’s behavior is malicious towards the company or other Users.

In other cases, we only transfer personal data to third parties if we have the consent of the person whose data is being transferred.

How long we store User information

Data is actively used considering the Client’s interests and during the period when data application is necessary for fulfilling the service provision purpose. Considering the Client’s interests, the data storage period is not time-limited. Data deletion follows a client’s written demand format, which is sent to info@rc-modelshop.com Data deletion is implemented across all related systems, including our and our partners’ backup copies.

Your rights as a User regarding your data management

As a Client, you have the right to access your personal data at any time by submitting a request to info@rc-modelshop.com. Access to personal data is not granted if such a right is limited by legal acts.

Users have the right to withdraw their consent for personal data processing at any time, except when the law allows personal data processing without your consent. Withdrawal of consent does not affect the legality of the data processing based on consent before its withdrawal.

If you believe that your personal data is not being processed in accordance with contract terms or legal acts, you have the right to demand the service-providing company estmagnet.ee to stop processing and accessing your personal data and to delete the collected data. You can address this request to the service provider Estmagnet.ee at info@rc-modelshop.com or contact the Data Protection Inspectorate at www.aki.ee

How to contact us

For questions related to privacy policies, you are welcome to contact us:

• info@rc-modelshop.com
• +372 5599 5479