We have written this privacy policy document to explain what information we collect about our Users and for what purpose it is used. We do our best to ensure that our views are easily understandable and interpreted consistently.
We collect information using the following methods:
- When you share your information with us or give us permission to collect it via the use of RC-Modelshop.eu, you as the User will be asked for permission to use your personal data. The collected data may include:
- First name
- Last name
- Phone number
- Email address
- Bank account number
- Shipping address
- The cost of goods and services and payment-related data (purchase history)
- When using the service, the website also collects technical data via cookies
Cookies
We generate and store cookies to improve the usability of the online store. A cookie is a small text file sent and stored on the User’s computer by websites that the User visits. The cookie is stored in the User’s browser file directory. If the User has previously visited the website, the browser reads the cookie and returns the relevant information to the element that originally saved the cookie. Removing cookies depends on the browser and is managed via browser settings. More information about cookies can be found at www.aboutcookies.org.
Purposes of Using Cookies
- Google Analytics – User data is stored for the purpose of collecting usage statistics. Google Analytics also stores the User’s IP address. The statistics help us understand user behavior, identify website shortcomings, and make the website more personal and user-friendly over time.
What We Do with the Collected Information
We use the collected information solely to provide the service. Therefore, we do not collect any User data that is not necessary for providing the service. User-related data is accessible, based on necessity, to:
- The User
- The website administrative body
- Contract-related entities
- Authorized processors such as Montonio Finance UAB
All related partners share similar principles with us and process User data based on the same core values. To protect User interests, personal data is only handled between parties under a contract.
When collecting statistical data, we do so in good faith to improve User experience and ensure the smooth operation of the website. Statistics help us analyze user behavior patterns when using our web service, showing us which pages are most visited and where users encounter issues.
Direct Marketing Communications
If interested, we may send newsletters regarding new products, services, and updated terms. To receive newsletters, the User must give explicit consent. If the User no longer wishes to receive marketing emails, they can click the unsubscribe link in the email footer or request to stop by emailing info@rcmodelshop.com.
If personal data is processed for direct marketing purposes, the User has the right to object to the initial or further processing of their data at any time by notifying customer support at info@rcmodelshop.com.
How and When We Share Data
User information is strictly accessible only to the User and the website administrative body.
RC-Modelshop.eu will share User data with official authorities only if there is sufficient reason to believe that the User’s behavior is malicious toward the company or other Users.
In all other cases, personal data is shared with third parties only with the explicit consent of the data subject.
How Long We Store User Information
Data is used actively with the User’s interest in mind for as long as it is necessary to fulfill the purpose of providing the service. The storage period is not time-limited unless the client submits a written request for data deletion to info@rcmodelshop.com.
When deleting data, we ensure it is removed from all related systems, including our and our partners’ backups.
Your Rights as a User Regarding Your Data
As a client, you have the right to access your personal data at any time by submitting a request to info@rcmodelshop.com. Access may be restricted if required by law.
You may also withdraw your consent to the processing of personal data at any time, except when such processing is legally allowed without your consent. Withdrawing consent does not affect the lawfulness of data processing carried out before the withdrawal.
If you believe that your personal data is not being processed according to the contract or legal regulations, you have the right to request that the service provider, Estmagnet.ee, stop processing your data and delete all collected information. Requests can be submitted to info@rcmodelshop.com or you may contact the Data Protection Inspectorate at www.aki.ee.
How to Contact Us
For any questions regarding the privacy policy, feel free to contact us:
Phone: +372 5599 5479
Email: info@rcmodelshop.com
